The challenge we walked into
Mirfal's team was losing a full day a week to work no one wanted: rekeying data between systems, chasing status updates, and writing the same client summaries by hand every Thursday.
Mirfal AI assistant
The team stopped resenting Thursdays. More importantly, the work that got automated was the work that caused mistakes, so quality went up at the same time the hours went down.
9 hours saved per person, per week
Weekly reporting fully automated
Data-entry errors down 94%
Payback on the build in under 4 months
What we did about it
We mapped where the hours actually went, then automated the three biggest drains — data sync, follow-up sequencing and report generation — with an assistant trained on their own processes and documents, not a generic model.
Why the client is happy
The team stopped resenting Thursdays. More importantly, the work that got automated was the work that caused mistakes, so quality went up at the same time the hours went down.
The shift
From ordinary to unmistakable.
Before
Skilled people spending a fifth of their week on work a machine should have been doing.
After
The same team handling substantially more, with the tedious half of the job simply gone.
Results
What it produced.
9 hours saved per person, per week
Weekly reporting fully automated
Data-entry errors down 94%
Payback on the build in under 4 months
What we delivered
The services behind this project.
Strategy & Planning
AI Integration & Automation
Technical Support & Maintenance
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